PART-TIME OPERATIONS ASSISTANT
Who we are
For Them is redefining wellness for queer and gender fluid folks by building an ecosystem of product, content and community!
Feel our personality on Tiktok,
See our visual identity in action on Instagram,
Browse our beautiful Binders, Underwear & Merch on our website,
Read our queer journalism on Autostraddle,
What you will do
As the Operations Assistant at For Them, you'll be the organizational powerhouse that helps keep our wheels turning smoothly! You'll provide stellar customer service using Zendesk, physically support with product returns a few times a month, and help bring our exciting new products to life by prepping materials, packaging, tagging, creating barcodes, and coordinating shipping. You'll also assist with our social media presence, scheduling and organizing content using Later app to ensure our online community stays engaged and informed. Your best days are when you're simultaneously juggling research for our monthly book lists and lesbian bar directory, while efficiently handling admin tasks to keep the office running seamlessly. To thrive in this role, you'll be detail-oriented and adaptable! You work collaboratively and can effectively prioritize tasks. You get s*** done and take pride in your work. You're resourceful and reliable, always one step ahead and anticipating needs. You understand how to balance multiple responsibilities while maintaining quality in all you do. You can take direction and provide valuable support to the CEO on administrative tasks and ad-hoc projects, becoming an indispensable part of the team.
Your ideal experience
You've likely been:
A customer service champion who's made people feel heard and valued (Zendesk experience? Even better!)
Someone who's thrived in the organized chaos of e-commerce or retail operations
A social media savvy human who knows their way around content scheduling (Later app experience is a major plus)
A research wizard who can find exactly what's needed without breaking a sweat
The go-to organizer within a startup or small business where flexibility was your middle name
An admin superhero who's juggled calendars, emails, and office needs while making it look easy
Experience within the queer community or LGBTQ+ spaces? That's the cherry on top! What matters most is your ability to roll with the punches, anticipate needs before they arise, and bring your full authentic self to supporting our mission.
Structure
NYC (in-person)
Part-time with set hours (to be negotiated)
Salary: Starting at $25+ per hour
As a trans-POC owned company, we highly encourage applications from underrepresented backgrounds
How to Apply
Apply by emailing → motti@forthem.com
Please include examples of your previous administrative experience and customer service skills
Brownie points Tell us about a time you juggled multiple priorities under pressure and how you made it work!
Our Beliefs
When we hire a candidate, we’re looking for certain qualifications of course, BUT most of all, it’s imperative that you align on the following team values:
Act Like An Owner
Be Respectful
Be Resilient
Be Compassionate
Choose Optimism
Check your Ego
Bonus note
What do you think of the following statements? Lets discuss
All representation is good representation.
Honest conversations (no matter how uncomfortable) create change.
What does exceptional customer service mean to you?
The most important quality in an EA is...
