Company Description

Slide is a modern, security-first Business Continuity and Disaster Recovery (BCDR) company exclusively supporting Managed Service Providers (MSPs). Founded by industry experts Austin McChord and Michael Fass, Slide leverages decades of expertise in backup, disaster recovery, and cybersecurity. The company's high-performance platform is free from legacy technical debt and designed to prioritize security, simplicity, and speed. Based in Norwalk, Connecticut, Slide offers innovative solutions without outdated pricing models or restrictive contracts. It is proudly supported by leading investors such as Base10 Partners, Outsiders Fund, and Top Down Ventures.

Role Overview

The Workplace Services Lead owns the strategy and execution of workplace operations, ensuring offices are safe, functional, cost-effective, and designed to scale with the company’s growth. The Workplace Services Lead blends operational excellence, facilities management, and service-oriented thinking to deliver a consistent, high-quality employee experience.

Key Responsibilities

Employee Workplace Experience

• Own the end-to-end employee experience of the office, from first day onboarding through daily use of the space
• Ensure offices are welcoming, intuitive, and well-maintained, removing friction from employees’ day-to-day work
• Act as a service partner to employees, responding to workplace needs with urgency, empathy, and clear communication
• Partner closely with HR and People Operations on onboarding/offboarding logistics, workplace policies, and culture-building moments
• Gather feedback and identify patterns to continuously improve how employees experience the workplace

Workplace & Facilities Operations

• Manage commercial leases, office buildouts, renovations, and ongoing facilities needs
• Oversee day-to-day office operations, including workspace setup, supplies, visitor management, and vendor coordination
• Ensure offices are safe, compliant, and fully operational for employees and guests
• Develop and maintain SOPs for all workplace functions to ensure consistency, efficiency, and scalability
• Build and maintain data-driven reporting on workplace-related operating and capital expenses
• Anticipate future workplace needs based on headcount growth, hybrid work patterns, and evolving employee expectations

Vendor & Budget Management

• Develop strategies, policies, and procedures to improve operational efficiency and cost effectiveness
• Own budgets for office operations and IT-related assets
• Manage vendor strategy and landlord relationships
• Negotiate contracts, monitor performance, and enforce service level agreements

Qualifications

• 7–10 years of experience in workplace operations, facilities management, office management, or internal operations
• Experience managing commercial leases, vendors, and office budgets
• Familiarity with IT asset lifecycle management and onboarding/offboarding processes
• Strong process orientation with excellent organizational skills and attention to detail
• Proven ability to collaborate cross-functionally and communicate clearly with stakeholders at all levels
• Experience using Jira or similar workflow/project management tools is a plus